Stepping Stones Support ("Stepping Stones Support," "we," "us" and "our") provides a virtual mental health care chatroom intended to increase access to support. Privacy is extremely important to us, so we have taken several steps to protect your information and put you in control.
This privacy policy ("Privacy Policy") describes how we collect, use, disclose and store Personal Information you provide to us through the website and mobile application tools that provide the support service described above (the "Service"). Please review this Privacy Policy carefully and in its entirety. If you have questions about this Privacy Policy, you can contact us at info@steppingstonessupport.com.
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. When you submit your Personal Information to or through the Service, you consent to the collection and processing of your Personal Information as described in this Privacy Policy. By using the Service, you accept the terms of this Privacy Policy, our Terms of Use and consent to our collection, use, disclosure and retention of your Personal Information as described in this Privacy Policy.
The Effective Date of this Privacy Policy is set forth at the top of this Privacy Policy. We may change this Privacy Policy from time to time in our discretion. Changes will be posted to this page. We encourage you to return to this page frequently so that you are aware of our current privacy practices. Your continued use of the Service after the Effective Date constitutes your acceptance of the amended Privacy Policy. The amended Privacy Policy supersedes all previous versions.
Any User can request a download of their own Personal Information that Stepping Stones Support currently stores, and also request deletion of their registration and associated Personal Information. The exception to this rule is if the User in question has broken the terms laid out in the Terms and caused harm or abused our Service or other members. In this case, we retain the right to keep some of your Personal Information in order to provide more security and safety to our members.
Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites.
How We Use Cookies. Generally, we use first-party and third-party cookies for the following purposes:
Types of Cookies on Our Service. We use the following types of cookies on our Service:
How to Manage Cookies. Depending on whether you would like to manage a first-party or third-party cookie, you will need to take the following steps:
We may use Personal Information that we collect about you for various purposes, including:
We may share and disclose Personal Information as follows:
We employ reasonable security measures designed to protect the security of information submitted through the Service. However, the security of information transmitted through the Internet can never be guaranteed. To protect you and your Personal Information we may suspend your use of the Service, without notice, pending an investigation, if any breach of security is suspected.
Generally, we will retain your Personal Information for as long as your account or profile is active, or for the length of time needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Stepping Stones Support will store your user account and associated Personal Information if your account is active.
The Service may contain links and widgets related to third-party websites and Service ("Third Party Service") with which we have no affiliation. A link to any Third Party Service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit any Third Party Service, you are subject to its privacy policy and practices and not this Privacy Policy. We encourage you to carefully review the legal and privacy notices of all other digital Service that you visit.
Stepping Stones Support does not and shall not discriminate on the basis of race, colour, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
Stepping Stones Support complies with the Children’s Online Privacy Protection Act and clearly specifies that users must be at least 16 years old. If Stepping Stones Support learns of a user who is younger than 16, then Stepping Stones Support, at their sole discretion, can terminate that account.
The only exception to this is by users entering our RAGNAROCK room (13-19 year old). By using this site, chatters agree to be at least 13 years of age (following COPPA and EU guidelines). We will cooperate with ALL law enforcement agencies in the investigation of users over the age of 19 in contact with minors and/or suspected of a crime.
Please send all questions, comments and notices regarding this Privacy Policy to: info@steppingstonessupport.com.